Terms and Conditions

Last updated in January 2021

1. General

Welcome to the Chatlah Application. The terms "we", "us", "our", “Chatlah” and "Application” refers to the Chatlah application. Access to Chatlah’s mobile Application and any features on our Application is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms"). Please read these Terms carefully, as they contain important information about conditions of use, security and data protection, limitations of liability as well as other important information. By accessing or using our Application, you acknowledge and agree to have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, please do not use or access our Application.

The Terms form a legally binding agreement between you and us. Please take the time to read them carefully.

2. Your Account with Us

To use our Platform, you must first download and install our app and then register an account with us. When registering an account, the information that you provide must be accurate and current.
Please keep your account password confidential and do not disclose it to a third party or have a third party register an account for you using their device. You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.
We reserve the right to disable your user account at any time, for reasons including if you have failed to comply with any of the Terms, or if activities occur on your account which, in view of our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third-party rights, or violate any applicable laws or regulations.
If you no longer want to use our Services again, and would like your account deleted, you may contact us for further assistance.

Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information from prior usage.

3. Terms of Usage

By using our platform, you agree that you are forming a binding contract with Chatlah and you have accepted these Terms and Conditions and have agreed to comply with them. Your access to and use of our platform is also subject to our Privacy Policy, of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to the terms of the Privacy Policy.
If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorized representative of the business or entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity’s behalf, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity, including any employees, agents or contractors.
You are to accept the Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of the Terms from that point onwards.

Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information from prior usage.

4. Using our Platform/ Services

Your usage of our Paltform and access to its Services is in compliance with the applicable laws and regulations and also based on your agreement to the Terms and Conditions and the Privacy Policy. You many not use our Platform if;

  • You are not legally competent to meet the Terms
  • You intend to modify, adapt, translate, reverse engineer, disassemble, duplicate, or create any other derivative works of the Platform such as any files, tables or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Services or any derivative works thereof;
  • distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof
  • market, rent or lease the Services for a fee or charge
  • use the Platform and its Services, without our express written consent, for any commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming;
  • interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;
  • incorporate the Services or any portion thereof into any other program or product. In such case, we reserve the right to refuse service, terminate accounts or limit access to the Services in our sole discretion;
  • use automated scripts to collect information from or otherwise interact with the Services;
  • impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Services;
  • intimidate or harass another, or promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • use or attempt to use another’s account, service or system without authorisation from Chatlah, or create a false identity on the Services;
  • use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services, such as trading reviews with other users or writing or soliciting fake reviews;
  • use the Services to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
  • any unsolicited or unauthorised advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other prohibited form of solicitation;
  • any private information of any third party, including addresses, phone numbers, email addresses, number and feature in the personal identity document (e.g., National Insurance numbers, passport numbers) or credit card numbers;


  • any material which does or may infringe any copyright, trademark or other intellectual property or privacy rights of any other person;
  • any material which is defamatory of any person, obscene, offensive, pornographic, hateful or inflammatory;
  • any material that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm;
  • any material that is deliberately designed to provoke or antagonise people, especially trolling and bullying, or is intended to harass, harm, hurt, scare, distress, embarrass or upset people;
  • any material that contains a threat of any kind, including threats of physical violence;
  • any material that is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality;
  • any answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or
  • material that, in the sole judgment of Chatlah, is objectionable or which restricts or inhibits any other person from using the Services, or which may expose Chatlah, the Services or its users to any harm or liability of any type.

In addition to the above, your access to and use of the Services must, at all times, be compliant with our Guidelines.
We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms or our Community Policy, or otherwise harmful to the Services or our users.

5. Intellectual Property Rights

We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Services, you agree to the terms of the Copyright Policy.

6. Content

Chatlah Content
All content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music on and “look and feel” of the Services, and all intellectual property rights related thereto (the “Chatlah Content”), are either owned or licensed by Chatlah.
It is understood that you or your licensors will own any User Content you upload or transmit through the Services. Use of the Chatlah Content or materials on the Services for any purpose not expressly permitted by these Terms is strictly prohibited. Such content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever without our or, where applicable, our licensors’ prior written consent. We and our licensors reserve all rights not expressly granted in and to their content.
You acknowledge and agree that we may generate revenues, increase goodwill or otherwise increase our value from your use of the Services, including, by way of example and not limited, through the sale of advertising, sponsorships, promotions, usage data and Gifts (defined below), and except as specifically permitted by us in these Terms or in another agreement you enter into with us, you will have no right to share in any such revenue, goodwill or value whatsoever.
Subject to the terms and conditions of the Terms, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services, including to download the Platform on a permitted device, and to access the Chatlah Content solely for your personal, non-commercial use through your use of the Services and solely in compliance with these Terms. Chatlah reserves all rights not expressly granted herein in the Services and the Chatlah Content. You acknowledge and agree that Chatlah may terminate this license at any time for any reason or no reason.
We make no representations, warranties or guarantees, whether express or implied, that any Chatlah Content (including User Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Services (including User Content).

Waiver of Rights to User Content.
By posting User Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User Content you Post to or through the Services.
We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy.
We, or authorised third parties, reserve the right to cut, crop, edit or refuse to publish, your content at our or their sole discretion. We have the right to remove, disallow, block or delete any posting you make on our Services if, in our opinion, your post does not comply with the content standards set out at “Your Access to and Use of Our Services “above. In addition, we have the right – but not the obligation – in our sole discretion to remove, disallow, block or delete any User Content (i) that we consider to violate these Terms, or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any User Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such User Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any User Content, and under no circumstances will we be liable in any way for any User Content.
You control whether your User Content is made publicly available on the Services to all other users of the Services or only available to people you approve. To restrict access to your User Content, you should select the privacy setting available within the Platform.
We accept no liability in respect of any content submitted by users and published by us or by authorised third parties. Chatlah takes reasonable measures to remove from our Services any infringing material that we are made aware of. It is Chatlah’s policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users of the Services who repeatedly infringe copyrights or intellectual property rights of others.
While our own staff is continually working to develop and evaluate our own product ideas and features, we pride ourselves on paying close attention to the interests, feedback, comments, and suggestions we receive from the user community. If you choose to contribute by sending us or our employees any ideas for products, services, features, modifications, enhancements, content, refinements, technologies, content offerings (such as audio, visual, games, or other types of content), promotions, strategies, or product/feature names, or any related documentation, artwork, computer code, diagrams, or other materials (collectively “Feedback”), then regardless of what your accompanying communication may say, the following terms will apply, so that future misunderstandings can be avoided. Accordingly, by sending Feedback to us, you agree that:
Chatlah has no obligation to review, consider, or implement your Feedback, or to return to you all or part of any Feedback for any reason;
Feedback is provided on a non-confidential basis, and we are not under any obligation to keep any Feedback you send confidential or to refrain from using or disclosing it in any way; and
You irrevocably grant us perpetual and unlimited permission to reproduce, distribute, create derivative works of, modify, publicly perform (including on a through-to-the-audience basis), communicate to the public, make available, publicly display, and otherwise use and exploit the Feedback and derivatives thereof for any purpose and without restriction, free of charge and without attribution of any kind, including by making, using, selling, offering for sale, importing, and promoting commercial products and services that incorporate or embody Feedback, whether in whole or in part, and whether as provided or as modified.

7. Indemnity

You agree to defend, indemnify, and hold harmless Chatlah, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents and advisors from any and all claims, liabilities, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation and warranties under these Terms.

8. Other Terms

Mutual Agreement. These Terms constitute the whole legal agreement between you and Chatlah and govern your use of the Services and completely replace any prior agreements between you and Chatlah in relation to the Services.
Warranty Disclaimer. To the maximum extent permitted by law, and for the avoidance of doubt, Kozyla hereby disclaims all implied warranties with regard to the Application. The Application and software are provided “as is” and “as available” without warranty of any kind.
Links. Using link from our homepage is permissible to a degree that is compliant with the law and as long as it does not affect the reputation of the platform in a negative way. Do not attempt to link under the deception if establishing some form of association, approval, endorsement if there is no basis in the first place. We reserve the right to withdraw linking permission without notice.
Security. We will use and implement all available measures and the utmost means to protect users from loss of information, theft, misuse and unauthorized access, illegal alterations or harmful destruction. All measures considered, there is no security that is 100% guaranteed. We ask that users be vigilant and cautious. When you use third-party services, please review their own Privacy Policy or Terms and Conditions before allowing them access. We are no responsible for security of third-party services.
We do not guarantee that our Services will be secure or free from bugs or viruses, we will however constantly perform improvements that will debug and check the system to ensure its smooth operation. Users are advised to use virus protection software to safeguard their own personal devices and information.
Updates. We will update these Terms periodically, in instances like updates to functions of the Service or occurrences along the time of the application that may require change or update to the Terms. We will apply reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on our Platform, however, the user should look at the Terms regularly to check for such changes. Your continued access or use of the Services after the date of the new Terms results in your acceptance of the new Terms. If you do not agree to the new Terms, you may stop accessing or using the Services.
These Terms shall be written and executed in, and all other communications under or in connection with these Terms shall be in the English language. Any translation into any other language shall not be an official version thereof, and in the event of any conflict in interpretation between the English version and such translation, the English version will supersede the translated versions.
We retain the right at our sole discretion to deny access to anyone to our Application and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.

9. App Availability
The app is available in the following app stores; Google Play and Apple App Store.

10. Contact Us